Terms of use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern CCTV Geeks’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website, or our services.

The term ‘CCTV Geeks’ or ‘us’ or ‘we’ refers to the owner of the website whose registered trading name and address is Teign Geeks Ltd, 5 Regent Street, Teignmouth, Devon, TQ14 8SN. Our company registration number is 09435937, registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Refunds

Remote Connections

We check each connection we do and ensure that the remote access is fully functional before requesting payment for remote connections. If, for whatever reason we cannot get the remote access to work, we don’t request payment. For this reason we do not offer refunds on remote connections.

Dynamic Hosts

We offer a refund period of 14 days from when a dynamic hosting account has been created. Any requests for a refund outside of this period will not be authorised.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your account, or refunded to your debit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@cctvgeeks.co.uk