CCTV Installer Support

Time is Money.

With more of your customers becoming aware of the remote access facilities available in modern CCTV equipment, it is now almost essential to be able to offer this as part of your quote for their installation.

We know however, that a background in electrics or installations does not necessarily mean a background in networking. You may have tried to set up the network yourself – but how many of you have seen your install extend by a few hours because you can’t get the remote access to work? The next question is, how much is your time worth?

Our team consists of both network and security specialists – and we can generally get your kit online, with full smartphone/tablet instructions, in under half an hour – all over the phone! This means no additional appointments, no time consuming and expensive site visits – just one simple phone call to us and for a fixed price of just £47.00

Connect Recorder To The Network

Connect the DVR/NVR or IP Camera to the clients router or network port using a standard network patch cable. You can also use powerline adaptors running a cable is difficult. Feel free to call for more information

Router Password

Ask your client for the user name and password for their broadband router. Many routers will have the default information printed on the reverse or the router. You will also need to know the recorder password if one has been set.

Connect PC to Network

You will need to have a PC or Mac connected to the same router. This can be your clients PC or your own but we are not able to connect to an Android, IOS or Window Mobile Tablet – it must be a desktop or laptop PC or MAC

Installer Remote Support

We Have Thought of Everything

Device Setup

Once you connect your DVR/NVR or IP Camera to the network we will walk you through the local setup required for us to talk to the device on your network.

Router Setup

We will fully configure the router for CCTV remote access. We take care of any firewall issues to ensure a full seamless remote CCTV experience.

Desktop Shortcuts

We will set up a fully compatible browser shortcut on your customers’ PC and  install any required ActiveX codecs or plugins – resulting in a simple click and go desktop connection with no fuss.

Smartphone & Tablet Setup

We will advise you on the very best up to date applications for your customers’ mobile devices and walk you through the installation and set-up from start to finish.

Fixed Low Price

Our complete start to finish service has a fixed price of just £47.00 no matter how long it takes – if for any reason we are unable to complete the connection you won’t pay a penny.

ipad-remote-cctv-access

Connections Completed

Virtual IP Hosts

Remote Apps Setup

Countries Supported

Are you ready to find out more?